Frequently Asked Questions
Are shuttles always free?
Yes. The shuttle between our lot and Midway is complimentary with every reservation, in both directions.
How often do shuttles run?
Shuttles run continuously, 24/7/365. Text “Ready” to 312-500-7750 when you return and we will send one for your pickup.
How far is the parking lot from Midway Airport?
We are at 4901 W 47th St, about five minutes from the terminal by shuttle.
Are you open 24 hours?
Yes. Our parking lot and complimentary shuttle service operate 24 hours a day, 7 days a week, 365 days a year.
Can I arrive after my reservation starts?
Yes. Your space is held for your reservation, so you can arrive later than your booked start time. Call us if your plans change significantly.
Can I be late to pick up my car?
A two-hour grace period applies after your reserved end time. After that, the fee is $15 for each started 24-hour period, plus the applicable oversized-vehicle fee for those days. These charges are all-in with no additional tax and must be paid at the lot before checkout.
Can I make a reservation less than eight hours in advance?
Yes. If you can still complete your reservation online, space is available.
How do I cancel a reservation?
Use the cancellation link in your confirmation email or email contact@midwayhotspot.com. Reservations canceled at least 24 hours before the scheduled start time are fully refundable.
Is the service insured?
Email contact@midwayhotspot.com and our team will walk you through our current coverage and lot policies.
Parking near Midway
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